UrgentMed’s two Broward clinics see car accident patients as walk-ins seven days a week, make and document the emergency-medical-condition determination at the first visit, bill Florida PIP directly, and continue treatment under a letter of protection when PIP runs out or is denied. What your client reads is on the car accident care page; this one is for your office.
What your clients get
- Seen the same day, no appointment — inside Florida’s 14-day window for PIP — at Davie (5149 S University Drive) or Plantation (10199 Cleary Boulevard, Suite 10), any day of the week.
- Examined by a doctor or a PA, with the emergency-medical-condition determination made and documented at the first visit, and X-ray on site.
- Treatment at the visit: medications dispensed in the clinic; braces, cervical collars and crutches supplied; follow-up visits to re-examine injuries that evolve.
- Referrals when the injury needs them — orthopedics, physical therapy, MRI, neurology — with records sent ahead. Under PIP, follow-up care related to the original diagnosis is covered when a physician — or another provider the statute lists — refers the patient to it.
- Spanish-speaking staff at both clinics.
When PIP runs out: letters of protection
A letter of protection is an arrangement in which a provider treats in exchange for a promise of payment from the settlement or judgment. When an attorney is handling the claim and requests one, UrgentMed continues treatment under a letter of protection:
- when the client’s PIP benefits are exhausted;
- when PIP is denied; or
- when there is no PIP coverage to bill.
The attorney signs the letter of protection before treatment continues under it. It covers the treatment UrgentMed provides, and when a specialist is needed the referral is coordinated so that care can continue under a letter of protection.
Records and billing for the claim
- Everything associated with the case — visit notes, the emergency-medical-condition documentation, X-ray reports, referrals, work and activity restrictions, and itemized bills with their procedure codes — sent with the client’s signed authorization.
- Request by e-mail, phone or fax to the clinic that treated the client; records follow in a few business days.
- Built for Florida’s disclosure rules. To claim medical expenses for treatment under a letter of protection, the claimant must disclose the letter, itemized and coded bills, any sale of the account to a factoring company, their health coverage, and whether — and by whom — they were referred for that treatment (s. 768.0427(3), Fla. Stat.). UrgentMed’s chart and bills are kept so the clinic’s part can be produced, and UrgentMed does not sell its letter-of-protection accounts to factoring companies.
Impairment rating examinations
Impairment rating examinations are done in house, at the clinic that treated the patient. The rating follows the examination findings, whatever they are, and the report goes to your office with the patient’s authorization.
Sending a client to UrgentMed
- The client walks in at either clinic, or holds a place online — as soon after the crash as they can, and within 14 days for PIP to apply.
- They bring their auto insurance information and claim number if one is open, a photo ID, any health insurance card, and your office’s contact details for the records release.
- If PIP is exhausted, denied or not available, tell the front desk a letter of protection is coming, or send it before the visit.
- Questions while the clinics are open: Davie (954) 423-9234 · Plantation (954) 473-8565.
No referral fees, either way
UrgentMed neither pays nor accepts anything for a referral. Your clients come because the care and the records are right.
Sources: Florida Statutes §768.0427 — letters of protection and evidence of medical expenses · Florida Statutes §627.736 — personal injury protection